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Privacy Policy

Last updated: 2026-02-24

This Privacy Policy explains how Kollektify ("Kollektify", "we", "us") collects, uses, and shares information when you use our website and services.

1. What we collect

  • Account & contact info (e.g., email) when you sign in or create/manage a gift.
  • Gift content you provide (e.g., recipient name, messages, uploaded media, and any prompts you submit).
  • Payment & transaction info related to gift purchases (processed by our payment providers).
  • Technical & usage data (e.g., device, browser, IP-derived location, pages viewed, and interactions).

2. How we use information

  • To provide, maintain, and improve Kollektify (create gifts, process purchases, deliver gifts and digital content).
  • To prevent fraud and keep our services secure.
  • To communicate with you about your gifts, receipts, and service updates.
  • To understand usage and improve conversion and reliability (analytics). Where required, we'll request consent.

3. Analytics & cookies

We may use analytics tools to understand how people use Kollektify (for example, which pages are visited and which actions are taken). Depending on configuration, we may use tools like Google Analytics and PostHog.

These tools may set cookies or similar technologies. You can typically control cookies via your browser settings. If we implement a cookie consent banner, your choices there will also apply.

4. How we share information

We share information with service providers who help us run Kollektify, such as:

  • Infrastructure & database (e.g., Supabase, Cloudflare)
  • Payments (e.g., Stripe)
  • Gift card fulfillment (e.g., our fulfillment partners)
  • AI media generation (e.g., Suno and related workflow providers)
  • Analytics (e.g., PostHog, Google Analytics)

We may also share information if required to comply with law, enforce our terms, or protect users and the service.

5. Data retention

We retain information for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods can vary depending on the data type.

6. Your rights

Depending on where you live, you may have rights to access, correct, delete, or export your personal data, and to object to certain processing. To exercise these rights, contact us.

7. Contact

For privacy questions or requests, contact: privacy@kollektify.com.

Note: This policy is provided for transparency and product readiness. It is not legal advice.